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The World’s Leading Conference on Lean Six Sigma Methodologies


Proven Ways to Avoid the Top Transformation Mistakes

Industry: Not Industry Specific

Keywords: Transformation, Leadership, Change

Level: Intermediate


This talk is for people who are leading transformations in their company and are struggling to increase momentum. Start advancing your transformation tomorrow with these tips. Adam uses nearly two decades of observed transformation mistakes and the countermeasures used to breakthrough organizational politics and stalling. Leadership is always the number one failure mode of transformation but there are nuances underneath that can be major contributors. I rescope issues based on the authority of the highest leader fully bought in. I've gathered the top issues I've found leading transformations internally and as a consultant.

Each topic would have examples, symptoms, characteristics and how to address them.

Not Tied to Key Strategy - Side Initiative or Pet Project. Isn’t regularly discussed among leadership. “I support this ______ initiative email & town hall announcement then it’s radio silence afterward. Next important series of meetings, it isn’t even brought up.

”Leaders expect others to just ’go do it’ and don’t want to be “touched” themselves. Don’t want to be in the trenches. Incentives (acknowledgements, promotions, bonuses) aren’t aligned with the transformation and remain same as before.

There isn’t a way to know/see if transformation is leading to improvement. No visible scoreboard allowing antibodies to stay while suppressing promoters is the #1 failure of leaders.

Assume technology will fix “it” Often adds significant workload with side benefit of having “digital record”.

Not Enough Dedicated Staff Full time FTEs required. No Internal Expertise. One leader tries to do as a side job. Hire an expert.

If time allows, Adam will answer a few live questions from the audience during the session.


Adam M. Ward

Coach, AdzMikl, Plain City, OH, USA

"Adam Ward has been working in a variety of lean design and operational roles for the past three decades. He has had an opportunity to work in nearly 17 different industries with hundreds of teams up and down the hierarchy chart. Today he spends most of his time focusing on a few clients while speaking and enjoying time with his family. He is the best selling author of Lean Design in Healthcare and its companion, the Healthcare Innovator’s Workbook."

Adam Ward is an experienced executive coach who has helped hundreds of leaders achieve their goals. He has an uncanny ability to identify root causes that prevent organizational growth and help clients overcome these challenges and obstacles at scale. Adam has a wealth of experience working with executives in a variety of industries. He has worked with CEOs, CFOs, COOs, CMOs, and other senior leaders. He is fluent in operational excellence, design thinking, Agile, and other operational and development methodologies. Adam has experience in seventeen different industries and loves the challenge with learning and helping each. His deepest satisfaction comes when the client succeeds.

Adam is a trusted advisor to his clients. He is confidential and supportive, and he always puts his clients' needs first. He is also a skilled listener and communicator and is an Amazon best-selling author.

He coaches graduate students at Ohio State Fisher College and runs online career mastermind groups.


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