TRACK LSS – 3
Leadership Engagement as a Cornerstone for Lean & Six Sigma Success
Governors Ballroom B; Track Chair: Russ Aikman; Coordinator: Alberto Yanez

TRACK LSS – 4
“V” is for Value Added in Lean & Six Sigma
Governors Ballroom C; Track Chair: Beth Galt; Coordinator: Marilyn Monda

TRACK LSS – 5
Avoid the Pot Holes on the Way to Operational Excellence
Ryman Studios ABCD; Track Chair: Bonnie Stone; Coordinator: Tanya Pistawka

1:00 PM –

1:35 PM

Session #LSS – 031

Leadership for Lean Six Sigma

Alessandro Laureani, Head of Global Operations and Processes, Google
Co-Speaker: Jiju Antony

Session #LSS – 041

Conversations with Your Customers to Improve Your Organizational Knowledge Management

Cynthia Young, DBA, PMP, MBB, Knowledge Manager, McKean Defense

Session #LSS – 051

Creating a Journey to World Class Performance, Utilizing Operational Excellence

Korey Zawadzki, Partner, Competitive Solutions, Inc.

1:35 PM –

2:10 PM

Session #LSS – 032

Selling Quality and Service to the CFO Based on Revenue and Word of Mouth Impact

John Goodman, Vice Chairman, CCMC

Session #LSS – 042

Yes, There Are Projects Beyond Making the Perfect Crayola Crayon & Marker

Richard John Titus, Jr., Adjunct Faculty, MBB and Principal, Lehigh University and Titus Consulting

Session #LSS – 052

Surviving CPI

Jim Bowie, President, Roxtar Consulting

2:10 PM –

2:45 PM

Session #LSS – 033

Embedding Continuous Improvement Across Customer Facing Processes

Doug Drolett, Americas Continuous Improvement Leader Shell,

Session #LSS – 043

Too Lean? Too Much Focus on Value-Added Processes Creates Non-Value Added Conditions

Bob Doering, Quality Engineer, CorrectSPC

Session #LSS – 053

VOC - How to Gather, Prioritize, and Classify

Ken Feldman, Ph.D., Senior Director, Dr. Pepper Snapple Group

2:45 PM –

3:15 PM

Refreshment Break - Ryman Studio MNO

TRACK LSS – 6
Tying It All Together Using Lean
Governors Ballroom B; Track Chair: Ashley LoVerde; Coordinator: Grace Duffy

TRACK LSS – 7
There are Lies, D@!&ed Lies, and Statistics! 
Governors Ballroom C; Track Chair: Ken Feldman; Coordinator: Bonnie Stone

TRACK LSS – 8
X, Why, Triz, and Lean & Six Sigma 
Ryman Studios ABCD; Track Chair: Kimberly Watson-Hemphill; Coordinator: Beth Galt

3:15 PM –

3:50 PM

Session #LSS – 061

Lean Pilots: An Innovative Framework for Solving Enterprise-Level Challenges

Mariya Breyter, Director of Agile and Lean Practices, Dun & Bradstreet

Co-Speaker: Misbah Chaudhry,  Sr. Lean Project Manager, Dun & Bradstreet

Session #LSS – 071

The Secret Foundations of Inference and Data Analysis

Donald J. Wheeler, Consulting Statistician, SPC Press

Session #LSS – 081

Using TRIZ Innovation Techniques in Transactional Settings

Rod Toro, Operational Excellence Deployment Leader, Edward Jones

3:50 PM –

4:25 PM

Session #LSS – 062

Two Lean Management Systems, One That Improves Our Business, One That Saved My Life

Tom Raidna, MBB, LSS Training Manager, PNC

Session #LSS – 072

Developing a Taste for Interactions

K. K. Moore, Senior Master Black Belt, Shaw Industries Group

Co-Speaker: Wendy D. Tieck,  MBB, Shaw Industries Group

Session #LSS – 082

Crayola: Lean, Six Sigma, A3’s and DMAIC Co-existing like Paint and a Canvas

Alek Farkas, Distribution Center Manager, Crayola, LLC

TRACK LSS – 9
Lean & Six Sigma Excellence Awards 
Governors Ballroom C; Track Chair: Joel Smith; Coordinator: Marilyn Monda

4:25 PM –

5:00 PM

Session #LSS – 091
 Lean & Six Sigma Excellence Awards

Kimberly Watson-Hemphill, MBB, President, Firefly Consulting

5:00 PM –

5:45 PM

Session #LSS – 101

Lean Coffee: Lean & Six Sigma Community of Learning

Vera Polyakova, Senior Manager, Client Solutions, ThinkVera

7:00 PM –

8:00 PM

Reception with Exhibitors - Water's Edge Bayou

TRACK LSS 11
Rounding Out Your Superhero Lean & Six Sigma Tool Belt 
Ryman Ballroom ABDE; Track Chair: Ken Feldman; Coordinator: Bonnie Stone

TRACK LSS – 12
Have Your Cake and Lean It Too 
Ryman Ballroom CF; Track Chair: Alberto Yanez; Coordinator: Beth Galt

8:00 AM –

8:40 AM

Session #LSS – 111

Slaying the Inventory Dragon with the Assistance of Analytics

Dean S. Williams, Manager, Measuring & Test Equipment, Duke Energy

Session #LSS – 121

From Chaos to Order Then Performance Excellence – Improving USPS Operating Performance

Bradley L. Golish, Ph.D., LSSMBB, United States Postal Service

Co-Speaker: Dennis Joseph Chakey, LSS MBB, G&B Solutions, Inc.

Session #LSS – 131

Beyond the Knowledge Revolution Integrated Enterprise Improvement System Strategies

Tom Pearson, System Scientist, Tom Pearson Consulting 

8:40 AM –

9:15 AM

Session #LSS – 112

No ERP? No Problem! Replenishment
Pull Implementation

Keith Wyly, Sr. CI Manager, Interstate Batteries, ESAB, Xylem Inc.

Session #LSS – 122

Lean Six Sigma for Tourism and Hospitality Industry

Jiju Antony, LSSMBB, Heriot-Watt University

Session #LSS – 132

Stuck in the Patient Referral Black Hole? Call Code Lean Six Sigma

Madhura B. Chandak, Executive Director - Clinical Integration, John Peter Smith Health Network

9:15 AM –

9:50 AM

Session #LSS – 113

Ten Critical Xs for a Successful Transactional Rapid Results Kaizen

Marilyn Monda, CEO, Monda Consulting LLC,

Session #LSS – 123

Waste Reduction in a Food Industry Using DMAIC - LSS Project

Rafael Wollmann, Consultant, Gemba, Curitiba

Session #LSS – 133

Ready, Set, Go? Using Lean Processes
to Prepare for Your New Facility’s First Patient Day

Barry Kowalsky, MAAA, Senior Principal, Stantec

9:50 AM –

10:15 AM

Refreshment Break - Ryman Studio MNO

TRACK LSS – 14
Herding Cats Using Lean & Six Sigma 
Ryman Ballroom ABDE; Track Chair: Ashley LoVerde; Coordinator: Marilyn Monda

TRACK LSS – 15
Lean & Six Sigma for Media Mavens and Tech Heads 
Ryman Ballroom CF; Track Chair: Bonnie Stone; Coordinator: Grace Duffy

TRACK LSS – 16
Lean & Six Sigma for the Health of It! 
Ryman Studio AB; Track Chair: Alberto Yanez; Coordinator: Adam Gilley

10:15 AM –

10:50 AM

Session #LSS – 141

Teams Gone Wild! Addressing
Dysfunction in Your Meetings!

Peg Drummond, CEO, SuperTeams

Session #LSS – 151

Social Media: Getting Yourself LinkedIn and Improving Your Personal Brand

Heather Rafferty, Marketing Director, Firefly Consulting

Session #LSS – 161

Obeya Strategy and Experience at Carolinas HealthCare System

Michael E. Johnston, Vice President, Carolinas HealthCare System

10:50 AM –

11:25 AM

Session #LSS – 142

Silo Mentality Getting You Down? Then “The Awareness Method” May Be
Just What You Need!

Diane Karch, Lean Consultant, Recaro Aircraft Seating

Session #LSS – 152

Build an Engaging and Rewarding
Social Media Practice

Vera Polyakova, Senior Manager, Client Solutions, ThinkVera

Session #LSS – 162

Specific Lean & Six Sigma Tools That Take You from Volume to Value in Healthcare

David Kashmer, Chair of Surgery, The Surgical Lab, LLC

11:25 AM –

12:00 PM

Session #LSS – 143

The Joy of Lean: Transforming, Leading, and Sustaining a Culture of Engaged
Team Performance

Dodd Starbird, Managing Partner, Implementation Partners LLC

Session #LSS – 153

How Technology Affects Lean Six Sigma
 in the 21st Century

Jim Duarte, Sr. Data Scientist, SAS Institute

Session #LSS – 163

Leading High Reliability Healthcare Organizations

Richard Paul Morrow, President, RPMExec

12:00 PM –

1:00 PM

Networking Luncheon - Water's Edge Bayou

TRACK LSS – 17
Show Me the Money - Applying Lean & Six Sigma in Finance 
Magnolia Ballroom; Track Chair: Kimberly Watson-Hemphill; Coordinator: Ashley LoVerde

TRACK LSS – 18
Do You Have the Right Stuff for Success with Lean & Six Sigma? 
Cheekwood F; Track Chair: Korey Zawadzki; Coordinator: Grace Duffy

TRACK LSS – 19
Making Lean & Six Sigma Deployment Work for You 
Hermitage E; Track Chair: Russ Aikman; Coordinator: Marilyn Monda

1:00 PM –

1:35 PM

Session #LSS – 171

Applying Lean & Six Sigma to Day-to-Day Processes in a Financial World

Randy Boyd, Manager Process Excellence, University Federal Credit Union

Co-Speaker: Mike Irwin, Manager Operational Innovation, University Federal Credit Union

Session #LSS – 181

Google SUV Robotics

Charles Chen, Master Black Belt, Morrill Learning Center

Co-Speaker: Mason Chen

Session #LSS – 191

SQDPG - Examples of Non-Manufacturing Deployment Across the Enterprise

Ken Feldman, Ph.D., Senior Director, Dr Pepper Snapple Group

1:35 PM –

2:10 PM

Session #LSS – 172

Grow Sales Long Term Through Rapid Continuous Improvement

Garrett Parke, Rapid Continuous Improvement Manager, Dr Pepper Snapple Group

Session #LSS – 182

Who's on the Bus - How to Effectively Select Candidates for Lean & Six Sigma Initiatives

Ian Rodney Lazarus, President and CEO, Creato Performance Solutions

Session #LSS – 192

Lean & Six Sigma Deployment at a
Utility Organization

Satya Kudapa, Business Consultant, TMAC

Co-Speaker: Wanda Wilkerson, Performance Improvement Manager, Oncor Electric Delivery

2:10 PM –

2:45 PM

Session #LSS – 173

LSS Awards Panel Discussion

Track Chair: Kimberly Watson-Hemphil

Coordinator: Joel Smith

Session #LSS – 183

Making Lean & Six Sigma Belt Candidates Successful

Amy Sarah Al-Sahsah, Lean Six Sigma Black Belt, Greene, Tweed and Company

Session #LSS – 193

Lean Sigma Global Olympics – A Gamification Approach to Lean
Sigma Deployment

Thomas Jay Van Eimeren, LSBB, Lean Sigma Continuous Improvement Leader, Arrow Electronics

Co-Presenter: Laura Martin-Samala, Business Operations Manager, Arrow Electronics

2:45 PM –

3:15 PM

Refreshment Break - Ryman Studio MNO

TRACK LSS – 20
Aligning Lean & Six Sigma Strategy with Daily Management 
Magnolia Ballroom; Track Chair: Kimberly Watson-Hemphill; Coordinator: Adam Gilley

TRACK LSS – 21
How to Fix the Government with Lean & Six Sigma!  
Hermitage E; Track Chair: Alberto Yanez; Coordinator: Grace Duffy

TRACK LSS – 22
Lean & Six Sigma in Life: Chocolate and Cravings 
Cheekwood F; Track Chair: Beth Galt; Coordinator: Marilyn Monda

3:15 PM –

3:50 PM

Session #LSS – 201

Missing Opportunity for Making and Capturing Daily Improvement

Marco Luzzatti, Trainer and Consultant, LSS MBB Train-the-Trainer, Greenville Technical College

Session #LSS – 211

Agile and Lean Six Sigma – An Advantageous Integration

Alka Bhave, Sr. Director, Quality Management, Vencore, Inc.

Session #LSS – 221

Predicting College Kids' Cravings
Amid Special Causes

Michelle Paret, Product Marketing Manager, Minitab, Inc.

3:50 PM –

4:25 PM

Session #LSS – 202

Linking Top to Bottom: Using Hoshin Planning for Strategy Development

Kristine Nissen Bradley, Principal, Firefly Consulting

Session #LSS – 212

Key Aspects for a Successful Lean & Six Sigma Deployment at the City of El Paso

Diana Luisa Martinez, Business Consultant, TMAC

Co-Speaker: Nancy Bartlett, Deputy City Manager of Public Safety and Support Systems

Session #LSS – 222

From Inclusiveness to Buy-In:  A Lean Six Sigma Project Experience

Ann Nguyen, LSSBB Lexmark International, Inc. 

Co-Speaker: Michelle Binder

4:25 PM –

5:00 PM

Session #LSS – 203

Using LSS to Reduce Waste in your Material Handling Fleet

Vince Whitehead, Electrical Engineer, Interstate Batteries

Session #LSS – 213

Capacity Planning: It’s Not Just for Manufacturing

Don Johnston, CEO & President, CAS Adaptive Solutions

Co-Speaker: Bonnie Stone, LSS MBB, Minitab, Inc.

Session #LSS – 223

For the Love of Chocolate!

J. R. McGee, CEO and Managing Partner X-Stream Leadership Group
Co-Speaker: David Glover

5:05 PM –

5:10 PM

Closing Remarks 
Magnolia Ballroom

Joel Smith, Chair, 2017 Lean & Six Sigma World Conference